Transition from Optum to 6 Degrees Health for Clean Claims, effective June 1st, 2024

Date: 02/15/24

Thank you for your partnership with Ambetter of Tennessee. As part of our commitment to deliver the most up-to-date information, Ambetter of Tennessee periodically reviews and updates our policies and procedures for utilization management and claims payment. This helps provide the highest quality treatment and encourages appropriate utilization of resources.

Effective June 1, 2024, Ambetter of Tennessee will be transitioning from Optum to 6Degrees Health for our clean claim reviews. This transition will be seamless for our provider community and reflects our ongoing efforts to make it easier to do business with us. 6 Degrees Health offers providers the ability to submit records via mail, fax, or electronically via email. You will begin seeing record request correspondence from 6 Degrees Health and we will provide additional information regarding the transition closer to June 1st. You can also visit www.ambetteroftennessee.com for more details.

If you have any questions, please contact Provider Services at 1 833-709-4735 Monday through Friday from 8 a.m. to 8 p.m. Eastern.